Ember Web Studios (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

This policy was last updated on 26 February 2026.

Information We Collect

We may collect the following information when you interact with our website:

• Contact form submissions: Your name, email address, phone number, and message when you get in touch with us.
• Usage data: Anonymous analytics data including pages visited, time spent on site, and referral source. We use this to improve our website.
• Cookie data: Small text files stored on your device to remember your preferences (see Cookies section below).

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver the web design services you've requested
• Improve our website and services
• Send project updates (only for active clients)

We will never sell your personal data to third parties or send you unsolicited marketing emails.

Cookies

Our website uses the following types of cookies:

• Essential cookies: Required for the website to function properly (e.g. remembering your cookie preferences). These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site so we can improve it. These are only set if you consent.

You can manage your cookie preferences at any time using the cookie banner that appears when you first visit our site. Most browsers also allow you to block or delete cookies through their settings.

Data Storage & Security

Your data is stored securely using industry-standard encryption. Contact form submissions are processed via encrypted email services. We do not store your data in any third-party databases beyond what is necessary to respond to your enquiry.

Our website is hosted on Vercel, which provides enterprise-grade security and HTTPS encryption for all connections.

Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for analytics cookies at any time

To exercise any of these rights, contact us using the details below.

Third-Party Services

We may use the following third-party services that process data on our behalf:

• Vercel: Website hosting and deployment
• Resend: Transactional email delivery for contact form submissions
• Sanity: Content management system

Each of these providers has their own privacy policy and processes data in accordance with UK GDPR.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

• Email: [email protected]
• Phone: 07495 360909